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Customer Service

TERMS AND PRIVACY

Shipping & Delivery
If your order was placed Monday thru Thursday, before 10AM PST it will be shipped the same day, otherwise, it will be shipped the following day. If your order was placed on Friday prior to 10AM PST, the order may be shipped the same day, if not it will be shipped on the following Monday. You will receive an e-mail confirmation once your order has shipped.

NOTE: For consumer protection, all orders are subject for review. On occasion, this may cause a slight delay in processing your order. Your patience is greatly appreciated.

Privacy & Security

We will never share your e-mail address or personal information with any third parties. Any information collected on this website will be used for fraud control, order verification or internal marketing purposes only. 

Returns & Replacements

Please note, refunds are not allowed. All sale items are FINAL SALE and cannot be returned or exchanged. Allowable returned items will be given an online store credit only, no exceptions.

If you would like to return your item(s) for credit or exchange, please send an email to returns@weclassy.com and let us know what you'd like to return, the reason for your return and if you wold prefer to exchange your item(s) or recieve store credit. Once your email is confirmed, you will receive an RMA number and the address to send your return to.

Classy prides itself on offering the highest quality merchandise and fulfilling customer orders accurately. If you are not fully satisfied with your purchase simply return the unused item in its original condition within 14 days of receipt and we will provide you with an online store credit, good for 1 year, or exchange, less shipping costs. Please do not return any sale or "FINAL SALE" merchandise, as you will not be given a store credit. Should you notice a shipping error you must notify us within 48 hours of receipt of the shipment. Items received after the 14 days will be subject to a 20% restocking fee. Items received after 30 days will not be accepted back.

A shipping fee of $6.95 will be charged for exchanges. The original shipping fee will be deducted from the store credit for any order, those orders that originally shipped for free will be charged as well; $9.95 for U.S. orders. Returns will be processed within 5 - 7 business days.

Please note on returns for different sizes or colors the purchaser is responsible for shipping charges.

Returns must be in original condition, with all the original packaging, including the original invoice. Classy will not accept any item returned with obvious signs of wear or with any of the original tags removed.

Please be sure to include your order number and name on the outside of your return. The order number can be found at the top of your receipt.

We strongly recommend that you insure your return and get proof of delivery in case your package gets lost in transit.

Ordering & Registration

Being a registered user offers you faster checkout since you won''t have to re-enter your credit card or shipping and billing information. When you place an order that information will be filled in automatically. 

Payment, Pricing & Promotions

Your credit card will not be charged until your order is shipped. When you enter your credit card information on the final review page, we''ll give you an order confirmation number. You will also immediately receive an e-mail confirming that your order has been received. We will send you another e-mail to notify you when your order has been shipped and we've charged your credit card.

Viewing Orders

Once you have placed an order, you can check on its status at any time. Once an order has shipped, you will receive a shipment confirmation email that will contain your tracking information.

Cancellation Policy

Prior to shipping an order, you can login to your account at anytime and cancel the order.

Trademarks

Certain trademarks, trade names, service marks and logos used or displayed on this Web Site are registered and unregistered trademarks, trade names and service marks in the U.S. and other countries of us and our affiliates. Other trademarks, trade names and service marks used or displayed on this Web Site are the registered and unregistered trademarks, trade names and service marks of their respective owners. Nothing contained on this Web Site grants or should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademarks, trade names, service marks or logos displayed on this Web Site without our written permission or the written permission of such third party owner.

Copyright © 2012 Classy Brand,Inc.. All Rights Reserved.